Customer Testimonials
Awesome folks to work with! No pressure and got the deal done right the first shot!
We have had nothing but great experiences here at McGavock Dealerships. David Kerr has been great to us. Brent McGavock has always been good to us. This is our 4th purchase from them. It’s never been a hassle and the service departments have been great also.
Tim was so sweet and so helpful. He made purchasing my new vehicle a great experience. Thank you Tim and James for all you did! You guys are awesome!
Great service
Good place and great deals. They get the job done!!! Thanks Tim
Amazing Experience David Abbott was not pushy
Always the best service
Cody at the service department took care of me! During my recent drive to Texas Tech, I encountered a bad dust storm that cause my check engine light to come on. I called and Cody scheduled me to come in on Saturday morning. They put me in another car during my stay so that I could still get stuff accomplished in Lubbock during my stay! I love Infiniti's service department! They are always looking out for the best interest of the client. My traveling buddy was super impressed! She had never encountered the superior service! Thank you Cody!
They gave me very good service. They were very attentive to me and they fulfilled all my needs.
Great experience and got close to the price I needed. Tim was great.
This is our fifth vehicle from Mcgavock/Infinity. The sales and finance team are respectful, making the car buying experience enjoyable.
David Salinas was very patient, knowledgeable and did not mind that I had to come several times before I decided to purchase my new INFINITI!
I had a great experience purchasing my used 2022 Honda Ridgeline truck at INFINITI of Lubbock. The online process went very smooth and David, sales consultant, was a great agent to work with remotely. I was also given the option to deliver my truck 350 miles at a great price and end up saving a lot money this way. I would definitely buy another vehicle from this dealership.
I took in my Infinite because the radiator had gone out and several other things. When I got there the employees already had me a car waiting for me to use while they fixed mine. All the employees were really nice and they also kept me informed of the progress of my car. I especially want to say thank you to David Salinas and Carlos Ramon because they assured me thank all will be taken care of! Great team!! Thank you for the experience!!
This was the first time I have been here for car service. Everyone was so helpful and so very nice. The service was quick and took little time. Cody Campbell was my service technician. Cody was friendly and quite personable. He helped to make my visit easy and comfortable. He is a great representative for INFINITI of Lubbock. Thank you so much! Susan Hendrix
Everyone was courteous polite and kind, my car was serviced and out in a timely manner.
Everyone was very friendly and easy to work with
Service was great, people are very friendly and helpful, assistance was warm and caring, And quick to serve. Thank you Infinity staff .
I’m a repeat customer with McGavock INFINITI, and David Abbott was fabulous to work with! This is my 4th INFINITI and I’ve loved every one of them! This latest car is a sweet ride….go hit up David and let him make you as happy as I am!!
My buying experience at McGavock was amazing. My sales professional Tim was extremely helpful and knowledgeable. The sales manager James was extremely helpful and worked hard to get a deal done that worked for us. I highly recommend the McGavock team! We will definitely be doing business with them again in the future!
Professional and friendly staff! Easy experience when buying a vehicle!
They did a great job of getting my transmission replaced under the warranty extension. Provisional transportation wasn’t provided nor a courtesy car wash, these two thing were my only disappointments with this visit.
David Abbott is a very knowledgeable, friendly and courteous. A great car buying experience for our new INFINITI 2023 QX60 Autograph. Will not hesitate to purchase again.
Cody and the service department are AMAZING!!!
Easiest dealership that we’ve ever purchased from (and we usually buy once a year). Super-enjoyable, super-honest and a pleasure to do business with. Our salesman, Garrett, was actually based at the Nissan dealership but was able to go to the INFINITI lot and make the deal for me,with MY insistence for INFINITI over Nissan. Absolutely no up-selling from him and the INFINITI team was also just as excellent, laid back and willing to help, even knowing they weren’t getting the commission. I will deal with them over and over, or as often as Chris let’s me ...
Really great people who do great work!
Fabulous experience. Quality and knowledgeable Sales. Grant was awesome! Would highly recommend him as your sales representative.
They will really go out of their way to take care of your needs, from the moment you walk in, to driving the car off the lot.
INFINITI Service department was Great! So helpful and took care of business quickly and efficiently.
Very informative. Great service. HIGHLY RECOMMEND
We always enjoy going places when you have friendly faces willing to be kind and help. Greeted with a smile and a hand shake! Which is a rarity these days! No high pressure sales, just willing to assist you. Seems kind of strange but you feel like one of the family.
Cody at INFINITI was awesome & helped me with everything I needed for my car!!
Everyone was helpful and professional and the buying process was smooth and easy. Thanks guys!
This is my second car I have purchased from this dealer and it is always smooth and easy. Everyone is kind and professional. My salesman, David Pino, was top notch and made the process even better! Highly recommend checking them out!
Attendant was really attentive, quick to act. They had typical technology issues pulling up our account. Most everything else was good, QX 80 came in dirty, lots of road grime and they just rinsed it off. Didn’t expect it detailed but clean. Again guys up front were extremely pleasant and professional.
Great experience! Cody was so helpful!
Got me in on time and serviced the car as expected. Will definitely keep taking my car back for future service needs.
This dealership was great at navigating a difficult/sensitive situation when I traded in an inherited vehicle. I’m a tough one when it comes to numbers and Tim was respectful and kept his cool. Go to Tim for your next vehicle.
Great service! Friendly people!!
Tim was very helpful and nice to work with. We met him several months ago when we stopped by. Didn't have what we were looking for, so he called us each time a vehicle came in that he thought we would like. He was very dedicated to helping us find the perfect one. Did not try to push us into a purchase, which we appreciated. The last call he made about a vehicle was the perfect one for us.
I did not purchase my car at Infinity but have had to go there several times with issues with my Infinity.The service dept great group of guys one in particular is Cody he has been a tremendous help the whole step of the way he is very helpful funny and just seems to be a great guy all around, the crew is very knowledgeable I would highly recommend if you need service. Thanks Infinity of Lubbock , Christy
The service of my vehicle was preformed in a very professional way with a courteous team and in a timely manner. I appreciated the ride to my appointment while they worked on it.
McGavock Infinity never disappoints! I popped in needing an Oil change and my car comes Out washed and vacuumed. Friendly and work done in a timely manner.
Best service experience ever at a dealership. Extremely knowledgeable and gave us great confidence in their workmanship.
The experience was fast and love the car I ended up getting.
Just purchased my second vehicle in two years there. Both times it was easy and seamless. I felt like my sales people both times were forthright and honest in their answers. I didn’t have the normal long drawn out back and forth that I’ve had in the past at other dealerships.
Bought a car from David Abbott. He was very kind and great at communicating and made Our purchase easy. Great experience!
I am always very pleased with my service at INFINITI of Lubbock. This is the reason I plan to purchase another QX80 when I buy my next vehicle. The service department is always very helpful and always offers excellent service.
Very knowledgeable customer service
Very professional and courteous
SERVICE IS TOP NOTCH
Great customer service. Attended to me right away.
Very convenient and fantastic customer service.
As always, the service was quick and outstanding. They got our vehicle in even though they were closing shortly. Great service with this dealership!
They are awesome. Very courteous staff. Wish all the other dealerships would be cordial and care for their customers like they do.keep up the awesome work
Great buying experience! Easy test drive and we walked out the door with a car an hour later!
Very easy to deal with on our trade! David Abbott was awesome!! Traded over the phone and they delivered the vehicle to my office.
The INFINITI of Lubbock service department has always provided us with outstanding service. Most recently, I had an issue with my car that actually occurred about 3 days after the car went out of warranty. Wouldn’t you know it?!?! They went over and above to get with INFINITI to get my problem solved at no cost to me. They are always friendly and customer focused.
Traveled 2 hours to take my vehicle in for warranty work. The staff was incredibly polite and helpful. I was even offered a loaner vehicle to go shopping while I waited for my car. Facility was clean and inviting.
Crystal is the Best salesperson in lubbock. More knowledge about vehicles than most of the salesman I experienced on my journey for a 2nd vehicle. I was hesitant about going back to Nissan but McGavock Nissan was so good to me before and they definitely listen to your wants and try to accommodate all your desires. It was refreshing for my daughters to see what women can do when motivated!! Take care of Crystal, McGavock family because she’s definitely taking care of your customers . Thank you for all the help and information!! We appreciate you
Bought multiple cars from McGavock Nissan which happens to own Infinity of Lubbock also. Amazing service at both dealership. Fair pricing, no pressure and the service department’s really take care of you. Chris Attanasio is the best salesman I’ve ever worked with. We have purchased 3 Nissans from him and we decided we wanted an Infinity he treated us like family. Cannot say enough about these 2 dealerships and Chris. Top notch!!! If I could give more than 5 stars, I would!!!! Brit