Customer Testimonials

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Google Oct 21, 2021

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Google Oct 9, 2021

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DealerRater Oct 6, 2021

Bought multiple cars from McGavock Nissan which happens to own Infinity of Lubbock also. Amazing service at both dealership. Fair pricing, no pressure and the service department’s really take care of you. Chris Attanasio is the best salesman I’ve ever worked with. We have purchased 3 Nissans from him and we decided we wanted an Infinity he treated us like family. Cannot say enough about these 2 dealerships and Chris. Top notch!!! If I could give more than 5 stars, I would!!!! Brit

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Google Sep 22, 2021

The service department at this dealership is A+. It is an inconvenience since we are from out of town but it is worth it!

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Google Sep 18, 2021

Quick service for factory recall work. Pleasant and prompt service.

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Google Sep 12, 2021

Quick and friendly with free wifi

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Google Sep 11, 2021

Their whole experience was fairly good .I like d the fact the whole place was so clean . Every One I talked to was very polite .Thanks for every thing . Ron Freeman . .

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Google Sep 10, 2021

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Google Sep 8, 2021

Mark and Tara was absolutely great in Service Dept. It’s hard to come across great customer service nowadays but at INFINITI of Lubbock they lead the way. I appreciate how quick they got maintenance accomplished on my car and made me and my wife feel welcomed upon arrival. Highly recommend!

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Google Sep 2, 2021

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Google Aug 31, 2021

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Google Aug 22, 2021

Love the way we get treated at INFINITI of Lubbock. No matter how busy , they treat everyone as if they were the most important person there. Great bunch of people.

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Google Aug 20, 2021

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Google Aug 19, 2021

Had an Airbag Recall performed on 2006 FX35. The service manager and all staff are friendly and professional. Waiting area is clean and comfortable.

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Google Aug 17, 2021

Mark is a pleasure to deal with in service department. He called regularly to update us on ordered part and gave assurance we were getting best service. I appreciate him! Thanks for vacuuming and cleaning INFINITI too! 😁

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Google Aug 14, 2021

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Google Aug 12, 2021

The best experience EVER !!! Ashlyn Fife and M’Lis Landis are the dream team !! If you’re gonna get a new car GO TO THEM !! Ashlyn Fife is super professional but welcoming and trusting all at the same time ! M’Lis goes through the paper work thoroughly and answers all the question you may have! These girls are very impressive ! I drove 5 hours just to buy my car from them and TOTALLY WORTH IT !!!

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Google Aug 12, 2021

I appreciate Cole and Adam taking the time to make sure I was comfortable with my purchase. 👊

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Google Aug 10, 2021

The team at McGavock INFINITI is stellar! My car buying experience, two times already, has been seamless. The dealership is beautiful, and with the long process of car buying, there’s no other dealership I’d rather be at. Ashlyn is very knowledgeable and made me feel as if we were long time friends! I absolutely love my 2021 QX80! Thank you to the wonderful team at McGavock!

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Google Aug 9, 2021

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Google Aug 6, 2021

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Google Jul 30, 2021

Great service!

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Google Jul 30, 2021

Excellent service

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Google Jul 25, 2021

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Google Jul 25, 2021

Friendly folks& great service!

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Google Jul 23, 2021

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Google Jul 22, 2021

Our Infinity QX60 just died on our way from Houston to my uncle’s memorial in Hereford, Tex. We were towed to Abilene McGavock Nissan where they GAVE us a car to go on to the memorial. Very nice people there! The Nissan dealership called us later that day to let us know the car would be towed to the Lubbock Infinity Dealership for warranty work. (They could have repaired it and charged us). On Saturday, there was only one technician working, but he repaired our car. On Monday, we drove to Lubbock to pick it up, and then drove ...

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Google Jul 22, 2021

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Google Jul 18, 2021

Simple & easy to deal with. Highly recommend

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Google Jul 18, 2021

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Google Jul 16, 2021

Very fast and very polite staff. I did share that when my phone syncs with the car there is terrible static the first attempt or it will not connect the first try. I have to hang up and try again. The staff stated that they don’t have any customers with a similar issue but I was welcome to bring it back another day. No offer to look at it and see if they could solve the issue. I know these are first world problems but I would like to be able to use my hands free feature on the ...

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Google Jul 16, 2021

No pressure sales. Listened to my wants and helped me move towards my goal. First rate customer care. I would recommend anyone to give them a look.

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Google Jul 11, 2021

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Google Jul 6, 2021

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Google Jul 4, 2021

The guys at Infinity were great, they made the process quick and easy…will definitely buy from there again.

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Google Jun 24, 2021

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Google Jun 24, 2021

Ashlyn Fife and the entire INFINITI of Lubbock staff provided top-notch customer service from the moment I walked in the door! I had a very specific car in mind and Ashlyn found exactly what I was looking for in record time! Thank you for a wonderful car-buying experience, Ashlyn! I look forward to doing business with you again in the future!

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Google Jun 24, 2021

Friendly, Efficient and fast service I love INFINITI of Lubbock

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Google Jun 23, 2021

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Google Jun 22, 2021

Had a great experience buying a used car. Our sales lady Ashlyn was great.

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Google Jun 22, 2021

Worked with me during the entire process, answering all questions. I never felt like they were just trying to sell a car by hook or crook. I'll recommend this dealership to anyone.

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Google Jun 21, 2021

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Google Jun 21, 2021

Ashlyn Fife did an amazing job. She made the experience very enjoyable. I normally dread dealing with sales but she was awesome to work with! Great job!!!!!

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Google Jun 18, 2021

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Google Jun 17, 2021

Couldn’t have asked for a better car buying experience! My salesperson (Ashlyn Fife) and finance manager (M’Lis Landis) were knowledgeable, straightforward and a pleasure to work with. I appreciate the ease of the process and the fact that they were mindful of my time.

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Google Jun 14, 2021

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Google Jun 13, 2021

Great service on June 12th Taylor was professional and the guy was great too. Service was done promptly and my car was washed and vacuumed which was nice. Thank you!

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Google Jun 13, 2021

The whole experience was great, from the test drive, then the decision. Ashlyn was wonderful and very knowledgeable.

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Google Jun 10, 2021

I appreciated the wash and vacuum, and the service was courteous and efficient. I didn't expect to pay so much for two air filters, but overall it was a good value.

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Google Jun 6, 2021

Great service. Jerry has a great sense of humor with transparency and no pressure. Loved our experience.

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Google Jun 5, 2021

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Google Jun 5, 2021

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Google Jun 4, 2021

Great experience with INFINITI! Smooth process. Our salesperson, Crystal Duncan, was accommodating and hard working. She was never pushy and ensured we were comfortable throughout the process. Got the vehicle we wanted, at the right price and got us out the door in half a day. Best and fastest experience we’ve ever had. We are Infinti loyalists now.

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Google Jun 4, 2021

Amazing customer service!! Super friendly staff. Hit the EASY button and go see them.

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Google Jun 3, 2021

Great salesman, David S, know his stuff and very friendly and accommodating.

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Google Jun 1, 2021

McGavock Nissan and INFINITI of Lubbock are both outstanding dealerships. We purchased out new 2019 Nissan at INFINITI Saturday, and the process was seamless. Our sales person was knowledgeable and informative, and she got the ball rolling. The process was fast from test drive to drive out, including finance and paperwork. It was a great experience.

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Google May 30, 2021

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Google May 26, 2021

I really had an amazing experience at INFINITI of Lubbock yesterday. Zach Westerman was a great salesman. He was very friendly, informative and no pushy sales. Finance lady was funny and knowledgeable. The whole process was quick and my tank was full and car detailed before I walked out the door. Next day follow up was appreciated. I would definitely buy more vehicles from this dealership.

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Google May 24, 2021

They provide quality service and value their customers.

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Google May 23, 2021

I had one of the best sales experience, purchasing from INFINITI of Lubbock. I highly recommend this dealership for anyone out there looking for a new/used vehicle. They will treat you with the utmost respect, and their staff is super friendly and very professional. I would like to thank Ashlyn for working with me and helping me find the vehicle that fit my budget, and with all the features I was looking for! Also, I like to say thank you to Jason, for working with me to meet my monthly payment expectation, and dealing with the lender to get ...

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Google May 22, 2021

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Google May 22, 2021

Always great service, great customer care..

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Google May 21, 2021

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Google May 20, 2021

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Google May 19, 2021

Very professional and friendly service. Thank you!

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Google May 16, 2021

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Google May 16, 2021

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Google May 16, 2021

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Google May 15, 2021

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Google May 12, 2021

Get service department, Mark took very good care of us.

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Google May 11, 2021

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Google May 7, 2021

We had the best experience purchasing a vehicle from INFINITI. Ashlyn was the best salesperson we have ever worked with and she made the entire experience super pleasant.

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Google May 1, 2021

They sold us a truck. Pretty quick surprisingly.

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Google May 1, 2021

Lovely dealership, lots of inventory and friendly staff.

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Google Apr 27, 2021

I purchased my very first INFINITI QX50 in 2017 and it took me over 101,000 miles without a single glitch. When I decided it was time to trade, I went straight back to the dealership and bought a new one. It was, again, a very pleasant and easy experience! They made me a deal I couldn’t refuse. The people at INFINITI of Lubbock are incredibly courteous and efficient and I will continue to have my car serviced there.

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Google Apr 25, 2021

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Google Apr 24, 2021

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Google Apr 21, 2021

First time having to get my INFINITI serviced for oil and the staff was amazing. It was so easy to schedule my appointment and was greeted with a friendly face and smile when I arrived. The wait was nice with many options with drinks and snack for my little one. I was very pleased with all the service and was very surprised to return to my car and it was washed and vacuumed on the inside. Very happy and looked forward to all my future visits.

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Google Apr 21, 2021

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Google Apr 17, 2021

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Google Apr 16, 2021

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Google Apr 16, 2021

Best service my car and I have received. Very friendly and knowledgeable staff. Thank you Mark and Brenda

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Google Apr 15, 2021

Super smooth transaction!!! Very pleasant buying experience!!!

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Google Apr 11, 2021

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Google Apr 8, 2021

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Google Apr 7, 2021

Great service, took my car for a service appointment and the way the handled everything was great, they were done exactly by the time they had told me.

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Google Apr 5, 2021

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Google Apr 2, 2021

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Google Mar 26, 2021

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Google Mar 26, 2021

The service manager was professional and efficient.

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Google Mar 21, 2021

This is a dealership I would recommend highly. Every person I came in contact with was polite and attentive. Top notch experience. 12/10 would recommend and return for business

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Google Mar 21, 2021

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Google Mar 19, 2021

The entire service team was great from Taylor and mark to the end.

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Google Mar 16, 2021

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Google Mar 15, 2021

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Google Mar 14, 2021

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Google Mar 12, 2021

Excellent and timely service by courteous personnel

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Google Mar 10, 2021

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Google Mar 10, 2021

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Google Mar 8, 2021

Robert C. over at Nissan was awesome with everything super fast and looked for a great vehicle in my price range. I couldn’t have been happier with my experience with these guys.


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