Customer Testimonials
We purchased a very nice SUV at a great price. The sales folks are excellent! are
All personnel were friendly, knowledgeable and accommodating. Received a fair deal without much effort…
Very pleasant and professional, friendly and no hassle!
I called on Tuesday, they got me in on Wednesday, I showed up and was in and out in an hour. 100% recommend! Thanks Dave!
Monte & Mike have been very diligent in working to find a solution to an issue with my new QX60!! Much appreciated!
The quality of service and the caring and respect this company shows is truly amazing. They have been 100% each and every time that I have interacted with them.
I don’t normally leave reviews, but we recently serviced our INFINITI at INFINITI of Lubbock. They are transparent, up-front about details and pricing, kind and considerate, thorough and the cost was surprisingly loser than the dealership we have used for our previous 3 service appointments. Every single person working that day stopped and greeted us and made us feel welcome.
Very easy to work with.
The staff of McGavock INFINITI have set the benchmark for integrating in the automotive service sector. Their transparency and honest recommendation is something not always reflective of the stereotype that is associated with repair facilities. Thank you so much McGavock.
INFINITI if Lubbock was awesome to work with. Very knowledgeable staff and super easy purchase! I can see why Mahomes gravitated to these guys and gals. Great job!
Very friendly and easy to work with. They did everything we asked for. We are extremely happy and looking forward to the future with Infinity of Lubbock.
Lane was great to work with. He was as honest as possible about the truck we purchased. We really have enjoyed so far!
The service department is First Class. Upfront with what they are doing and so far service has been minimal just oil changes & check ups! Never had been a long wait time.
I love this dealership. It is my second car to purchase from them. They make the process easy. I highly recommend purchasing an INFINITI from them. Great experience and great customer service.
Thank you, thank you, thank you to Infinity Lubbock and Monte for excellent service, for getting me in on a moments notice. Highly recommend, I will definitely be back!!!
Garrett Sullivan’s was great and so helpful. He knew exactly what I was looking for and made an effort to keep helping me test drive until we found what we wanted. He was very knowledgeable about all the vehicles. The dealership also worked with me allowing me to take the vehicle home for the night to test drive and show the family. The paperwork process was easy. I had an awesome experience!!
This was the best experience I have ever had buying a vehicle. Tim was friendly and very knowledgeable and did not pressure us to buy.
Great purchase experience
One of the nicest dealership we have been too. Great people work there and caring people work there.
I had the absolute best experience with INFINITI of Lubbock. They were extremely helpful in answering all of my questions and were patient with all of my requests. I wasn’t able to be there in person, and the salesman David Abbott was so nice to always send me detailed videos and photos and explain everything to me. They are a hands on, honest company who I trust immensely to take care of their customers. I won’t purchase a car from anywhere else!
Great service!
Excellent service excellent, customer satisfaction.
Awesome people to work with. Love my car. Thank you so much.
Everyone I dealt with were extremely helpful and pleasant! My car was repaired in a timely manner and they even washed it and vacuumed! I definitely will recommend the service department at INFINITY!
Reagen and his team went above and beyond to help High Point Village find a van for our Villagers. They took care of everything and always kept us updated on the progress. Thank y’all so much.
Found a cash car online for my teen. Tim he was great and the buying process with painless. Thank you Tim!
The staff is always courteous, kind, and efficient when selling vehicles, and when checking vehicles in for service! Thank you INFINITI of Lubbock!
Great Service. Dave Boas is a consummate professional. Simply the best.
Super fast….no problems…Super Nice Service Staff. THANK YOU!!!
Best service ever!
It was the day before the 4th they had a busy schedule. I explained to them I couldn’t drive the vehicle like it was. I also didn’t have another vehiclez. They squeezed us in. Fixed the sensor the same day.
Friendly, fast, and helpful Manager on duty is respectful and professional
They did a great job installing my new battery and changing my oil. Even when they closed at 2pm on Saturday they stayed later to finish up my car and made sure it was in great shape so me and my family could go home. Definitely recommend!
David Salinas was AMAZING! Can not recommend him enough!
Clean and friendly environment. Fast and efficient service. Thank you.
Friendly and great service!
I just had my 2018 INFINITI QX-60 serviced at INFINITI of Lubbock. Monte was my service advisor. Monte was knowledgeable, professional, and courteous. The dealership was clean, comfortable, and had coffee available. My vehicle was ready in a reasonable amount of time. Satisfied customer.
McGavick Infinity technicians are always friendly and professional. They hold to the standard that a luxury auto dealership should always aspire to be.
They stayed late to complete my purchase. They had worked with me during the day to have pre-approvals all ready to go so paperwork was quick and easy. The staff was great.
Fast and easy!!
Amazing young mechanic
Lane Stevens was very helpful and friendly and makes buying a car really easy.
Had recently purchased a vehicle from another dealer in town that ended up having a bad motor. Got me in touch with INFINITI and motor was replaced under factory warranty. Service was super fast and efficient definitely a great dealership
It’s great to have a strong, locally-owned dealership like McGavock to serve Lubbock and West Texas. We experienced great service from a multitude of staff members eager to serve us, while never being pushed. Much appreciated.
Tim was very helpful and made it a smooth transaction.
Good service and service advisers
INFINITI of Lubbock is definitely #1 from start to finish! The customer service is outstanding. Our salesman (Lane) provided us with exactly what we were looking for. The finance department was also quick and efficient. Thanks to all of them for making our new car purchase the best ever!!!
great 👍
I always feel my issue is there issue, which means they have a great concern for making me happy to be an owner of a INFINITI. GREAT CUSTOMER SERVICE!
Excellent service and completed the service in a timely manner.
Efficient friendly service
Best experience with a car dealership I have had in years. David was amazing and the team made the deal so simple. Definitely will return.
Monty was very helpful ,I really appreciate him thru my whole process with insurance if y’all go to infinity in Lubbock tx to the service department please for Monty he can definitely handle anything.
On time and price was as quoted
The service department was extremely nice and efficient. Monty went out of his way to accommodate us. Thank you again for taking such good and prompt care.
I bought my first car yesterday here and it was the best choice I made! Lane was amazing and helped me so much! Extremely happy and appreciate the team at this dealership. Thank You guys so much :)))
Excellent service....fast...friendly!! David B was awesome!!!
Bought multiple cars from McGavock Nissan which happens to own Infinity of Lubbock also. Amazing service at both dealership. Fair pricing, no pressure and the service department’s really take care of you. Chris Attanasio is the best salesman I’ve ever worked with. We have purchased 3 Nissans from him and we decided we wanted an Infinity he treated us like family. Cannot say enough about these 2 dealerships and Chris. Top notch!!! If I could give more than 5 stars, I would!!!! Brit